These Hire Terms set out the agreement between Coquet Camperway (“we”, “us”) and the person or organisation hiring a trailer (“you”). By confirming a booking, you acknowledge that you have read and accepted these conditions.
Hirers must be 25 years or older and hold a full UK or EEA driving licence valid for at least two years. You are responsible for ensuring your vehicle’s tow rating meets the weight of the trailer supplied. We may request a current insurance certificate before release.
Trailers are collected and returned at 19 Chantry Place, Morpeth NE61 1PJ unless otherwise arranged. Arrival and drop-off times are confirmed in writing. Late returns may incur an additional daily rate to cover scheduling disruption.
A booking deposit is payable on confirmation. The balance is due on collection by card or approved transfer. Security deposits are held against damage and released within five working days after inspection if no issues are found.
Trailers must not be sub-let, used for commercial carriage, or taken outside mainland Britain without written consent. Smoking and open flame use inside units are prohibited. You agree to observe speed limits and secure contents properly before each journey.
We maintain each unit to roadworthy standards. Minor repairs such as bulb replacement may be undertaken by you with our telephone approval. In case of breakdown that prevents towing, contact our designated assistance number provided on collection. No unauthorised third-party work should be commissioned without consent.
You are responsible for the trailer and its contents during the hire period. Any damage or loss must be reported immediately. Our assessment team will estimate repair costs fairly based on market rates. Insurance covers major loss but not negligence or improper use.
Cancellations made 14 days or more before the start date receive a full refund minus a £25 admin fee. Within 14 days, refunds are proportionate to the notice period. No refund applies after pickup.
We are not liable for indirect loss, consequential damage, or personal injury unless caused by our negligence or failure to follow legal duties. These terms do not affect your statutory consumer rights under UK law.
All personal data handled under this agreement is processed in accordance with our Privacy Brief. Contact information may be shared with authorities only where legally required.
This agreement is governed by the laws of England and Wales. Any dispute shall be heard in the courts nearest to Morpeth.
Coquet Camperway
19 Chantry Place, Morpeth NE61 1PJ, England
Tel 441 670 945 382 | Email [email protected]
Effective from November 2025.